Trade Partner Information

About Melody Maison

Who Are We?

Melody Maison was founded in Doncaster in 2006 and has grown into an established UK interiors business specialising in mirrors, furniture and decorative accessories.

Our B2B service provides bulk purchasing for commercial spaces, hospitality venues, interior design schemes and property developments.

We work with businesses managing larger projects, including:

• Hotels and hotel groups

• Restaurants and hospitality operators

• Property developers and contractors

• Apartment developments and serviced accommodation providers

• Interior designers and procurement teams

• Offices and commercial premises

What We Can Offer

Our B2B customers can access:

• Business prices that already include a 10% discount from our normal retail prices

• Further quantity discounts, increasing to 15% maximum

• Manufacturer ordering for larger project quantities

• Dedicated Account Manager support

• Product selection and lead-time planning

• Bespoke delivery arrangements

• Invoice and payment arrangements agreed for your order

• Bespoke mirror sizing, colours and designs for suitable projects

Every product must be ordered at or above its individual minimum order quantity (MOQ), which is displayed on the product page.

We recommend contacting us early in your project so we can review quantities, pricing, manufacturing schedules and delivery requirements.

Minimum Order Quantities

Each product has its own MOQ. Every item included in your order must meet its individual minimum.

Once that minimum is reached, you can order any whole-unit quantity above it. For example, a product with an MOQ of 100 can be ordered in quantities of 100, 101, 102 or more. You do not have to order in complete batches of 100.

Quantities cannot be combined across different products to achieve an MOQ, including products from the same manufacturer. If you select five different products, all five must meet their own displayed minimums.

Business Pricing and Volume Discounts

The prices displayed on our B2B website already include the base 10% discount. For example, a mirror with a normal retail price of £50 will display a B2B price of £45 per mirror.

Further discounts apply when the quantity of an individual product reaches the following MOQ multiples:

Quantity of an individual product	Total discount from normal retail price
At least 1× MOQ but below 2× MOQ	10%
At least 2× MOQ but below 3× MOQ	12%
At least 3× MOQ but below 4× MOQ	14%
4× MOQ or more	15% maximum

For a product with an MOQ of 50, this means 10% at 50 units, 12% at 100 units, 14% at 150 units and 15% at 200 units or more.

These are total discounts from the normal retail price. They replace the base 10% discount and are not additional discounts off the displayed B2B price.

Discounts are calculated separately for each product. Quantities across different products cannot be combined to reach a higher tier.

Manufacturing and Delivery Lead Times

All B2B purchases are supplied through orders placed with the manufacturer. Delivery therefore follows the lead time of the products ordered, averaging approximately six months.

This is an average, rather than a guaranteed delivery period. Your Account Manager will confirm the estimated lead time and delivery arrangements for your order.

Lead times allow for manufacturing, packing and shipping from the manufacturer. These stages mean the timeline cannot easily be shortened to meet an earlier project deadline.

We actively work with our manufacturers and shipping partners to improve schedules and save weeks wherever possible. Any earlier delivery remains subject to confirmation.

Commercial Use Only

Our B2B service is intended for businesses purchasing products for their own commercial, professional or project use.

Products purchased through this service are not intended for onward resale to third-party customers.

This includes purchases made primarily for resale through retail stores, online marketplaces, independent ecommerce websites, social media stores or other resale channels.

Melody Maison reserves the right to review or refuse enquiries and withdraw B2B account access where we reasonably believe the service is being used primarily for onward resale. Any action affecting an accepted order will be handled in accordance with the agreed terms.

B2B Account Use

B2B accounts are intended for the registered business and genuine commercial purchasing.

We may review accounts or enquiries where:

• Purchasing activity appears inconsistent with the stated business purpose

• Products appear to be intended primarily for onward resale

• Individual product MOQs have not been met

• Pricing or discounts have been applied incorrectly

• Manufacturing, payment or delivery requirements need further agreement

Your Account Manager will contact you where clarification or changes are needed.

Working With Melody Maison

You can build and submit your product requirements through our B2B website, ensuring each item meets its displayed MOQ.

Submissions are treated as enquiries for review. Submitting an enquiry does not confirm an accepted order or reserve inventory.

Your Account Manager will review your requirements and coordinate:

• Product selection and quantities

• Applicable pricing and volume discounts

• Manufacturer availability and lead times

• Bespoke requirements

• Payment arrangements

• Delivery requirements

The final quotation, estimated lead times and applicable terms will be confirmed before your order is accepted.

Our aim is to help businesses plan larger interiors projects with clear pricing, realistic timelines and dedicated support throughout the purchasing process.